MobileMe Retail Review

It pains me to write this review, both as a shareholder and as a 20+ year fan of Apple products, I have to say I believe Apple did not think the Mobile Me launch through well enough.
A week after launch, the Apple support forums are riddled with users having problems, with some of the worst problems being NO ACCESS TO EMAIL.
Apple claims that 1% of users are withoutemail access.
1% of how many millions of users?
This has been going on 5 days now, as of this writing.
Unfortunately, I am one of those 1%'ers going on 4 days now without access to a PAID email service. I have used this PAID service for over 4 years and have been very satisfied with it.
Unfortunately, Apple is not being up front about the details of the outage and what is going on, their chat support appears to be kept in the dark, intentionally, offering nodetail,ETA, or resolution.
As an IT professionalspecialized in enterprise storage, high availability, backup and recovery,this is completely unacceptable!
I cannot in good conscience recommend this product to anyone at this time.
This throws into serious question whether 'cloud computing' is worth it.
If you decide to put your email, contacts, calendars, precious photos, in "THE CLOUD"....
Be prepared for a rainy day or two or three or 4 or 5....